Shipping policy

Now you choose!

We leave you two shipping options for you to choose your favorite, with the best rates for you

RedPack $130

Remember that if you make a purchase over $1,300, your shipping is totally FREE!**

Track your orders here:

In La Vaperia México we offer the parcel delivery service through Redpack or FedEx, both from 1 to 2 business days*.

  • The cost of shipping by Redpack is $99 pesos.
  • The shipping cost by FedEx is $120 pesos.

    In order for the shipment to go out on the same day that the order is placed, the following is necessary:

    • Understand "business days" from Monday to Friday, except holidays.
    • Payment must be made before 2:00 p.m. (GMT-5) on business days.
    • If the payment is made after 2:00 p.m. (GMT-5), it will be sent the next business day.
    • It is considered paid if the system reflects as "PAID", it may take time for online payment platforms such as PayPal to reflect the payment for security reasons.
    • When placing the order it is IMPORTANT that the correct shipping information is entered, as well as precise contact information in case the parcel has problems finding the address. In case the shipping information is wrong, the delivery of the order may be delayed.

    In the event that the order is delayed for any reason other than the conditions mentioned above, La Vaperia México is free of responsibility, remaining in the hands of the package selected by the client. For this reason, La Vaperia México will not be able to provide any type of compensation.

    In these types of situations, we appreciate you contacting us so we can follow up on your order.

    If your order is lost, it must be reported immediately to La Vaperia México, to start an investigation process that can take up to 15 business days to confirm it as lost. Once the procedure is completed and the result is lost, La Vaperia México will re-send the package to the client.

    * EOtherwise, your order will arrive in the 2nd or 3rd business day (on Redpack foreign routes, your package may take up to 5 business days).
    **Will ship with Redpack exclusively. Limited time promotion, this can change at any time without notice.